Succession planning often results in the selection of a weaker representation of yourself.

Organizations are no longer built on force, but on trust.

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.

Listening is not a skill; it is a discipline.

Management must take the lead in making obsolete its own products and services rather than waiting for a competitor to do so.

Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.

Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.