To succeed in this new world, we will have to learn, first, who we are. Few people, even highly successful people, can answer the questions, Do you know what you're good at? Do you know what you need to learn so that you get the full benefit of your strengths? Few have even asked themselves these questions.

Understanding our strengths, articulating our values, knowing where we belong -- these are also essential to addressing one of the great challenges of organizations: improving the abysmally low productivity of knowledge workers.

What you have to do and the way you have to do it is incredibly simple. Whether you are willing to do it is another matter.

Work is a process, and any process needs to be controlled. To make work productive, therefore, requires building the appropriate controls into the process of work.

Unless a decision has degenerated into work, it is not a decision; it is at best a good intention.

If you want to know what the future is, be part of its development.

Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.