No other area offers richer opportunities for successful innovation than the unexpected success.

Leadership is not rank, privileges, title or money. It is responsibility.

Knowledge people and service people learn the most when they teach .

The correct assumption is that what individuals have learned by age twenty-one will begin to become obsolete five to ten years later and will have to be replaced-or at least refurbished-by new learning, new skills, new knowledge.

The productivity of work is not the responsibility of the worker but of the manager.

Results are obtained by exploiting opportunities, not by solving problems.

The knowledge we now consider knowledge proves itself in action. What we now mean by knowledge is information effective in action, information focused on results. Results are outside the person, in society and economy, or in the advancement of knowledge itself. To accomplish anything this knowledge has to be highly specialized.