No other area offers richer opportunities for successful innovation than the unexpected success.

What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time - literally - substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it.

The better a man is the more mistakes will he make – for the more new things he will try.

Cultivate a deep understanding of yourself - not only what your strengths and weaknesses are but also how you learn, how you work with others, what your values are, and where you can make the greatest contribution. Because only when you operate from strengths can you achieve true excellence.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.