No other area offers richer opportunities for successful innovation than the unexpected success.

More business decisions occur over lunch and dinner than at any other time, yet no MBA courses are given on the subject.

No business can do everything. Even if it has the money, it will never have enough good people. It has to set priorities. The worst thing to do is a little bit of everything. This makes sure that nothing is being accomplished. It is better to pick the wrong priority than none at all.

Unless a decision has degenerated into work, it is not a decision; it is at best a good intention.

The true business of every company is to make and keep customers.

By themselves, character and integrity do not accomplish anything. But their absence faults everything else.

When the business grows, the person who founded it is incredibly busy. Rapid growth puts an enormous strain on a business. You outgrow your production facilities. You outgrow your management capabilities.