What is the manager's job? It is to direct the resources and the efforts of the business toward opportunities for economically significant results. This sounds trite - and it is. But every analysis of actual allocation of resources and efforts in business that I have ever seen or made showed clearly that the bulk of time, work, attention, and money first goes to problems rather than to opportunities, and, secondly, to areas where even extraordinarily successful performance will have minimal impact on results.

If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.

Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.

Education can no longer be the sole property of the state.

Strategy is a commodity, execution is an art.

Ideas are like frog eggs: you've got to lay a thousand to hatch one.

Yet there is nothing more dangerous than to be premature in exploiting a change in perception.