Leaders grow; they are not made.
Profit for a company is like oxygen for a person. If you don't have enough of it, you're out of the game. But if you think your life is about breathing, you're really missing something.
Working with people is difficult, but not impossible.
Management is doing things right; leadership is doing the right things.
Knowledge people and service people learn the most when they teach .
I would hope that American managers-indeed, managers worldwide-continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals." Management affects people and their lives.