It is more productive to convert an opportunity into results than to solve a problem - which only restores the equilibrium of yesterday.

During periods of discontinuous, abrupt change, the essence of adaptation involves a keen sensitivity to what should be abandoned - not what should be changed or introduced. A willingness to depart from the familiar has distinct survival value.

You must accept that if the computer is a tool, it is the job of tool user to know what to use it for.

Making changes to better appeal to customer is INNOVATION.

To be effective, every knowledge worker, and especially every executive, therefore needs to dispose of time in fairly large chunks. To have small dribs and drabs of time at his disposal will not be sufficient even if the total is an impressive number of hours.

Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service.

Nothing else, perhaps, distinguishes effective executives as much as their tender loving care of time.