No executive has ever suffered because his subordinates were strong and effective.

Morale in an organization does not mean that "people get along together"; the test is performance not conformance.

The true business of every company is to make and keep customers.

"The area in which the executive first encounters the challenge of strength is in staffing. The effective executive fills positions and promotes on the basis of what a man can do. He does not make staffing decisions to minimize weaknesses but to maximize strength."

There is the general belief that the corporation income tax is a tax on the "rich" and on the "fat cats." But with pension funds owning 30% of American large business-and soon to own 50%-the corporation income tax, in effect, eases the load on those in top income brackets and penalizes the beneficiaries of pension funds.

Making good decisions is a crucial skill at every level.

The most important thing in communication is hearing what isn't said.