No executive has ever suffered because his subordinates were strong and effective.

As a manager you're paid to be uncomfortable. If you're comfortable, it's a sure sign you're doing things wrong.

The key to greatness is to look for people's potential and spend time developing it.

There are only two things in a business that make money - innovation and marketing, everything else is cost.

Systematic change requires a willingness to look on change as an opportunity.

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.

Far too much reorganization goes on all the time. Organizitis is like a spastic colon.