Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive.

The race for Quality has no finish line - so technically, it's more like a death march. Efficiency is doing things right; effectiveness is doing the right things.

It’s up to you to carve out your place, to know when to change course, and to keep yourself engaged and productive during a work life that may span some 50 years.

Knowledge applied is productivity.

An organization which just perpetuates today's level of vision, excellence, and accomplishment has lost the capacity to adapt.

The computer is a moron.

The aim of marketing is to make selling superfluous.