No organization can depend on genius; the supply is always scarce and unreliable. It is the test of an organization to make ordinary people perform better than they seem capable of, to bring out whatever strength there is in its members, and to use each person's strength to help all the other members perform.

The key to greatness is to look for people's potential and spend time developing it.

Far too much reorganization goes on all the time. Organizitis is like a spastic colon.

No financial man will ever understand business because financial people think a company makes money. A company makes shoes, and no financial man understands that. They think money is real. Shoes are real.

There is nothing so useless as doing efficiently that which should not be done at all.

Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change

All earlier pluralist societies destroyed themselves because no one took care of the common good. They abounded in communities but could not sustain community, let alone create it.