"Plastic moments" are those periods that overlap when the old has gone but the new has not yet arrived and when the course of history is more open to being shaped and steered than any other time.

Leadership is an achievement of trust.

Most leaders don't need to learn what to do. They need to learn what to stop.

Promotion should not be more important than accomplishment, or avoiding instability more important than taking the right risk.

The critical question is not "How can I achieve?" but "What can I contribute?"

Understanding our strengths, articulating our values, knowing where we belong -- these are also essential to addressing one of the great challenges of organizations: improving the abysmally low productivity of knowledge workers.

Leaders grow; they are not made.