Do the right things instead of trying to do everything right.

You cannot build performance on weaknesses. You can build only on strengths.

Efficiency, which is doing things right, is irrelevant until you work on the right things.

I have been saying for many years that we are using the word 'guru' only because 'charlatan' is too long to fit into a headline.

It is willingness of people to give of themselves over and above the demands of the job that distinguishes the great from the merely adequate.

Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.

Systematic change requires a willingness to look on change as an opportunity.