The purpose of information is not knowledge. It is being able to take the right action.

People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.

Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.

We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.

Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.

The talk you hear about adapting to change is not only stupid, it's dangerous. The only way you can manage change is to create it.

Marketing is the distinguishing, unique function of the business.