The essence of management is to make knowledge productive.
The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work.
Ideas are like frog eggs: you've got to lay a thousand to hatch one.
One either meets or one works.
To satisfy the customer is the mission and purpose of every business.
The one to distrust is the person who never makes a mistake, never commits a blunder, never fails in what he tries to do. Either he is a phony, or he stays with the safe, the tried and the trivial.