In business school classrooms they construct wonderful models of a non- world.

Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.

If something fails despite being carefully planned, carefully designed, and conscientiously executed, that failure often bespeaks underlying change and, with it, opportunity.

One has to make a decision when a condition is likely to degenerate if nothing is done.

With Christianity, freedom and equality became the two basic concepts of Europe; they are themselves Europe.

My greatest strength as a consultant is to be ignorant and ask a few questions.

We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.