The real development I've seen of people in organizations, especially in big ones, comes from their being volunteers in a nonprofit organization - where you have responsibility, you see results, and you quickly learn what your values are. There is no better way to understand your strengths and discover where you belong than to volunteer in a nonprofit. That is probably the great opportunity for the social sector - and especially in its relationship to business.

If you want to predict the future create it.

The purpose of information is not knowledge. It is being able to take the right action.

There are two types of people in the business community: those who produce results and those who give you reasons why they didn't.

To arrive at the definition of the problem he must begin by finding the 'critical factor'. This is the element (or elements) in the situation that has to be changed before anything else can be changed, moved, acted upon.

You cannot build performance on weaknesses. You can build only on strengths.

One can either work or meet. One cannot do both at the same time.