Business, that's easily defined - it's other people's money.

I have been saying for many years that we are using the word 'guru' only because 'charlatan' is too long to fit into a headline.

Leadership is an achievement of trust.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.

For new technology to replace old, it has to have at least ten times the benefit.

The large organization has to learn to innovate, or it won't survive.