Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.

Business is society's change agent.

Managing innovation will increasingly become a challenge to management, and especially to top management, and a touchstone of its competence.

Entrepreneurs believe that profit is what matters most in a new enterprise. But profit is secondary. Cash flow matters most.

Yet there is nothing more dangerous than to be premature in exploiting a change in perception.

The purpose of information is not knowledge. It is being able to take the right action.