One cannot hire a hand; the whole man always comes with it.

It is commonly believed that innovations create changes - but few ever do. Successful innovations exploit changes that have already happened.

Concentration is the key to economic results. No other principle of effectiveness is violated as constantly today as the basic principle of concentration.... Our motto seems to be, "Let's do a little bit of everything."

Knowledge is the source of Wealth. Applied to tasks we already know, it becomes Productivity. Applied to tasks that are new, it becomes Innovation.

You cannot prevent a major catastrophe, but you can build an organization that is battle-ready, where people trust one another. In military training, the first rule is to instill soldiers with trust in their officers - because without trust, they won't fight.

If you can't measure it, you can't change it.

Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.