We can't make people better by trying to eliminate their weaknesses, but we can help then perform better by building on their strengths.

Doing the right thing is more important than doing the thing right.

The successful person places more attention on doing the right thing rather than doing things right.

Knowledge applied is productivity.

It is willingness of people to give of themselves over and above the demands of the job that distinguishes the great from the merely adequate.

Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes - it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm.

The fewer data needed, the better the information. And an overload of information, that is, anything much beyond what is truly needed, leads to information blackout. It does not enrich, but impoverishes.