Entrepreneurs believe that profit is what matters most in a new enterprise. But profit is secondary. Cash flow matters most.

Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.

Innovation requires us to systematically identify changes that have already occurred in a business - in demographics, in values, in technology or science - and then to look at them as opportunities. It also requires something that is most difficult for existing companies to do: to abandon rather than defend yesterday.

The large organization has to learn to innovate, or it won't survive.

Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.

Keep your eye on the task, not on yourself. The task matters, and you are a servant

The only real difference between one organization and another is the performance of its people.