We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.

My greatest strength as a consultant is to be ignorant and ask a few questions.

There are only two things in a business that make money - innovation and marketing, everything else is cost.

Results are obtained by exploiting opportunities, not by solving problems.

The person who will make the greatest contribution to a company is the mature person-and you cannot have maturity if you have no life or interest outside the job.

A man should never be appointed into a managerial position if his vision focuses on people's weaknesses rather than on their strengths.

You cannot prevent a major catastrophe, but you can build an organization that is battle-ready, where people trust one another. In military training, the first rule is to instill soldiers with trust in their officers - because without trust, they won't fight.