Rank does not confer privilege or give power. It imposes responsibility.

Organizations are no longer built on force, but on trust.

Erroneous assumptions can be disastrous.

Not to innovate is the single largest reason for the decline of existing organizations. Not to know how to manage is the single largest reason for the failure of new ventures.

We will have to learn to lead people rather then to contain them.

People are effective because they say 'no,' because they say, 'this isn't for me.'

Accept the fact that we have to treat almost anybody as a volunteer.