The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader's charisma. What matters is the leader's mission.

You cannot build performance on weaknesses. You can build only on strengths.

The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader's charisma. What matters is the leader's mission.

Most organizations staff their problems & starve their opportunities.

Institutions mistake good intentions for objectives. They say "health care"; that's an intention, not an objective.

The manager is a servant. His master is the institution he manages and his first responsibility must therefore be to it.

What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.