The successful person places more attention on doing the right thing rather than doing things right.

Follow effective action with quiet reflection.

Nothing is less productive than to make more efficient what should not be done at all.

A fundamental responsibility of leadership is make sure that everybody knows the mission, understands it, lives it.

The great mystery isn't that people do things badly but that they occasionally do a few things well. The only thing that is universal is incompetence. Strength is always specific! Nobody ever commented, for example, that the great violinist Jascha Heifetz probably couldn't play the trumpet very well.

Organizations are no longer built on force, but on trust.

Efficiency, which is doing things right, is irrelevant until you work on the right things.