The most important work of the executive is to identify the changes that have already happened. The important thing . . . is to exploit the changes that have already occurred and to use them as opportunities.
Peter DruckerInside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.
Peter DruckerTrying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
Peter DruckerMorale in an organization does not mean that "people get along together"; the test is performance not conformance.
Peter Drucker..there is need for a person to be generally educated. Otherwise you shrivel up much too soon. Whether this means reading the bible (I read the New Testament every few years) or reading the great 19th century novelists (the greatest and shrewdest judge of people and of society who ever lived), or classical philosophy (which I cannot read-it puts me to sleep immediately), or history (which is secondary). What matters is that the knowledge worker, by the time he or she reaches middle age, has developed and nourished a human being rather than a tax accountant or a hydraulic engineer.
Peter Drucker