You must accept that if the computer is a tool, it is the job of tool user to know what to use it for.

People in any organization, including bureaucrats and politicians, are always attached to the obsolete; the obsolescent; the things that should have worked but didn't; the things that once were productive and no longer are.

What you have to do and the way you have to do it is incredibly simple. Whether you are willing to do it is another matter.

Knowledge has become the key resource of the world economy.

Every organization has to prepare for the abandonment of everything it does.

What is the manager's job? It is to direct the resources and the efforts of the business toward opportunities for economically significant results. This sounds trite - and it is. But every analysis of actual allocation of resources and efforts in business that I have ever seen or made showed clearly that the bulk of time, work, attention, and money first goes to problems rather than to opportunities, and, secondly, to areas where even extraordinarily successful performance will have minimal impact on results.

Managing innovation will increasingly become a challenge to management, and especially to top management, and a touchstone of its competence.