A fundamental responsibility of leadership is make sure that everybody knows the mission, understands it, lives it.

Work is a process, and any process needs to be controlled. To make work productive, therefore, requires building the appropriate controls into the process of work.

Entrepreneurship is “risky” mainly because so few of the so-called entrepreneurs know what they are doing.

Economists think the poor need them to tell them that they are poor.

To make the future demands courage. It demands work. But it also demands faith.

As a manager you're paid to be uncomfortable. If you're comfortable, it's a sure sign you're doing things wrong.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'