A fundamental responsibility of leadership is make sure that everybody knows the mission, understands it, lives it.

All great change in business has come from outside the firm, not from inside.

A man should never be appointed into a managerial position if his vision focuses on people's weaknesses rather than on their strengths.

Effective innovations start small. They are not grandiose. They try to do one specific thing.

Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive.

Leadership is all about getting results.

(Waste = Loss): The first rule of business is to survive and the guiding principle of business economics is not the maximisation of profit, it is the avoidance of loss