Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.

Innovative efforts should never report to line managers charged with responsibility for ongoing operations. The new project is an infant and will remain one for the foreseeable future, and infants belong in the nursery. The 'adults', that is, the executives in charge of existing businesses or products will have neither the time nor understanding for the infant.

Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

The best way to predict the future is to create it.

The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.

Adversarial power relationships only work if you never have to see or work with the bastards again.

We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.