Communication always makes demands. It always demands that the recipient become somebody, do something, believe something. It always appeals to motivation.

Results are obtained by exploiting opportunities, not by solving problems.

Most innovators are successful to the extent to which they define risks and confine them.

In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time - literally - substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it.

Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change

Work is an extension of personality. It is achievement. It is one of the ways in which a person defines himself, measures his worth, and his humanity.

As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.