Since we live in an age of innovation, a practical education must prepare a man for work that does not yet exist and cannot yet be clearly defined.

If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.

No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.

In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time - literally - substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it.

Successful leaders don't start out asking, 'What do I want to do?' They ask, 'What needs to be done?' Then they ask, 'Of those things that would make a difference, which are right for me?'

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

No one has ever failed to find the facts they are looking for.