Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.

One does not "manage" people. The task is to lead people.

All companies are service companies; some also manufacture products.

Capital formation is shifting from the entrepreneur who invests in the future to the pension trustee who invests in the past.

Education can no longer be the sole property of the state.

Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.

No one has ever failed to find the facts they are looking for.