The most critical case in a corporation, especially a big one, is when everything goes well, when you have accomplished your objectives. When the temptation is to work twice as hard instead of saying, "We have accomplished our objectives, we have to think again."

The new always looks so puny-so unpromising-next to the reality of the massive, ongoing business.

Teamwork is neither "good" nor "desirable." It is a fact. Wherever people work together or play together they do so as a team. Which team to use for what purpose is a crucial, difficult and risky decision that is even harder to unmake. Managements have yet to learn how to make it.

Ideas are like frog eggs: you've got to lay a thousand to hatch one.

Quality of character doesn't make a leader, but the lack of it flaws the entire process.

The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.

Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.