A business exists because the consumer is willing to pay you his money. You run a business to satisfy the consumer. That isn't marketing. That goes way beyond marketing.

You cannot prevent a major catastrophe, but you can build an organization that is battle-ready, where people trust one another. In military training, the first rule is to instill soldiers with trust in their officers - because without trust, they won't fight.

All earlier pluralist societies destroyed themselves because no one took care of the common good. They abounded in communities but could not sustain community, let alone create it.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

To make knowledge productive, we will have to learn to see both forest and tree. We will have to learn to connect.

The better a man is, the more mistakes he will make, for the more new things he will try. I would never promote to a top-level job a man who was not making mistakes...otherwise he is sure to be mediocre.

Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service.