Every success creates new opportunities. So does every failure.

The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.

Meetings are by definition a concession to deficient organization. For one either meets or one works.

We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.

The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.