What managers decide to stop doing is often more important than what they decide to do.

The key to greatness is to look for people's potential and spend time developing it.

The monomaniac is unlikely to succeed. Most leave only their bleached bones in the roadless desert. But the rest of us, with our multiple interests instead of a single mission, are certain to fail and have no impact at all.

Management by objective works - if you know the objectives. Ninety percent of the time you don't.

Planning is actually incompatible with an entrepreneurial society and economy. Planning is the kiss of death of entrepreneurship.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

There is no perfect strategic decision. One always has to pay a price. One always has to balance conflicting objectives, conflicting opinions, and conflicting priorities. The best strategic decision is only an approximation - and a risk.