More business decisions occur over lunch and dinner than at any other time, yet no MBA courses are given on the subject.

The best plan is only a plan... unless it degerates into work.

Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.

Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.

The only things that evolve by themselves in an organization are disorder, friction and malperformance.

Don't try to innovate for the future. Innovate for the present!

The greatest challenge to organizations is the balance between continuity and change. You need both. At different times, the balance is slightly more over here, or slightly more over there, but you need both. And balance is basically the greatest task in leadership. Organizations have to have continuity, and yet if there is not enough new challenge, not enough change, they become empty bureaucracies, awfully fast.