If a business is to be considered a continuous process, instead of a series of disjointed stop-and-go events, then the economic universe in which a business operates-and all the major events within it-must have rhyme, rhythm, or reason.

People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.

An employer has no business with a man's personality... The task is not to change personality, but to enable a person to achieve and to perform.

Do the right things instead of trying to do everything right.

In the knowledge economy everyone is a volunteer, but we have trained our managers to manage conscripts.

Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.

If you have more than five goals, you have none.