The computer actually may have aggravated management's degenerative tendency to focus inward on costs.

Our society has become an employee society.

The most common source of mistakes in management decisions is the emphasis on finding the right answer rather than the right question.

Listening is not a skill; it is a discipline.

Today knowledge has power. It controls access to opportunity and advancement.

Work is an extension of personality. It is achievement. It is one of the ways in which a person defines himself, measures his worth, and his humanity.

The relevant question is not simply what shall we do tomorrow, but rather what shall we do today in order to get ready for tomorrow.