An established company which, in an age demanding innovation, is not able to innovation, is doomed to decline and extinction.

Making good decisions is a crucial skill at every level.

Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

The person who will make the greatest contribution to a company is the mature person-and you cannot have maturity if you have no life or interest outside the job.

The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.

Most of what we call management consists of making it difficult for people to get their work done.

As to the idea that advertising motivates people, remember the Edsel.