Any organisation develops people; it either forms them or deforms them.

Entrepreneurship is neither a science nor an art. It is a practice.

Effective innovations start small. They are not grandiose. They try to do one specific thing.

The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.

Institutions mistake good intentions for objectives. They say "health care"; that's an intention, not an objective.

Strategic management is not a box of tricks or a bundle of techniques. It is analytical thinking and commitment of resources to action. But quantification alone is not planning. Some of the most important issues in strategic management cannot be quantified at all.

Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folkways and superstition, and of cooperation for force. It means the substitution of responsibility for obedience to rank, and of authority of performance for the authority of rank.