Quality management is needed because nothing is simple anymore, if indeed it ever was.
If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.
Being convinced one knows the whole story is the surest way to fail.
The great discoveries are usually obvious.
Most things don't work like they are supposed to work.
It isn't what you find, it's what you do about what you find.