Sports is like rock 'n' roll. Both are dominant cultural forces, both speak an international language, and both are all about emotions.

Meeting sports athletes that are the best in the world is a thrill to this day.

I still get real nervous when I go in front of more than two people.

It is possible to tell a customer "no", and have the customer thank you for doing it

I don't consider myself enigmatic, but I don't spend a lot of time thinking about my public persona.

We used to think that everything started in the lab. Now we realize that everything spins off the consumer.

It doesn't matter how many people you offend, as long as you're getting your message to your consumers. I say to those people who do not want to offend anybody: You are going to have a very, very difficult time having meaningful advertising.