Take calculated risks. Act boldly and thoughtfully. Be an agile company.

The french fry is my canvas.

Customers tend to avoid a restaurant that's going aswamp in its own sludge.

I was never much of a reader when I was a boy. Books bored me. I liked action. But I spent a lot of time thinking about things. I'd imagine all kinds of situations and how I would handle them.

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

The organization cannot trust the individual; the individual must trust the organization.