Fibre optic is becoming like electricity. If you look at how electricity spread around the globe 100 years ago, that's what's happening now.

Don't be afraid to change the model.

The Netflix brand for TV shows is really all about binge viewing. The ability to get hooked and watch episode after episode.

On the Internet you get continuous innovation, so every year the streams are a little better.

Be big, fast and flexible.

I'm on the Facebook board now. Little did they know that I thought Facebook was really stupid when I first heard about it back in 2005.

If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste.