When people warn me against doing something once my mind is made up, I grow increasingly determined to try it.

It's incredible to get people to turn out right in the middle of no where.

Remember the to-do list but don't forget the to-be list.

Well, the odds must be against anybody being able to fly around the world in a balloon on the first attempt. All of us who are attempting to go around the world in balloons are effectively flying in experimental craft because these craft cannot be tested.

Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.

Don't think about making money, think about making a difference, spot where others are doing it badly and do it better

If you do something for fun and create the best possible product, then the profit will come.