Listen to the customer's complaint and act fast.

When you're first thinking through an idea, it's important not to get bogged down in complexity. Thinking simply and clearly is hard to do.

The jet stream is a very strong force and pushing a balloon into it is like pushing up against a brick wall, but once we got into it, we found that, remarkably, the balloon went whatever speed the wind went.

I just love life. I mean, you know, I love every second of it. I love people.

If you don’t enjoy it, don’t do it. You must love what you do.

If you get into business solely to make money, you won’t. If you try to make a real difference, you’ll find success.

Entrepreneurship is about turning what excites you in life into capital, so that you can do more of it and move forward with it.