I have had a lot of fun pushing the boundaries on my balloon and kitesurf adventures, breaking some world records in the process, and I think this attitude of having fun whilst working hard is one that lends itself very well to successful entrepreneurship.

Be creative. Innovate consistently on the little things that the big companies ignore. Little things often make big differences in business.

As a leader of people, you have to be a great listener, a great motivator, be very good at praising and bringing out the best in people.

Branding is everything. A young girl once came up to me and told me I could be famous because I looked just like Richard Branson!

To me, business isn't about wearing suits or pleasing stockholders. It's about being true to yourself, your ideas and focusing on the essentials.

Meet regularly with your business team and brainstorm. Intricate business problems are mostly resolved at brainstorming sessions.

Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.