As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation. I have to be good at helping people run the individual businesses, and I have to be willing to step back. The company must be set up so it can continue without me.

My definition of success? The more you are actively and practically engaged, the more successful you will feel.

Screw it, just do it!

We've got an engaging, edgy, vibrant, fun product, ... It may or may not work, but we're going to give it our best shot.

Customers shouldn't just think of your business as a place to buy a product or use a service - it should be a fun place to be.

I think in life the key thing is just to fight really hard to make sure something survives. If it looks like you've done everything you can to avoid failure, just move forward, move on and learn from it.

First and foremost, any business proposal I like must sound fun.