As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation. I have to be good at helping people run the individual businesses, and I have to be willing to step back. The company must be set up so it can continue without me.

For a successful entrepreneur it can mean extreme wealth. But with extreme wealth comes extreme responsibility.

To launch a business means successfully solving problems. Solving problems means listening.

I have never had an office that I work out of and work has become intertwined with my personal life.

Successful entrepreneurs don't wait for the perfect moment - they create it

I have always believed that business should be a force for good.

Well, we know that people in Australia love the idea of both Impulse and Virgin Blue getting up and adding a bit of competition, and it's fun to be able to deliver it.