One of the mistakes many of us make is that we feel sorry for ourselves, or for others, thinking that life should be fair, or that someday it will be. It's not and it won't. When we make this mistake we tend to spend a lot of time wallowing and/or complaining about what's wrong with life. "It's not fair," we complain, not realizing that, perhaps, it was never intended to be.
Richard CarlsonThe key to a good life is this: If you're not going to talk about something during the last hour of your life, then don't make it a top priority during your lifetime.
Richard CarlsonEffective listening is more than simply avoiding the bad habit of interrupting others while they are speaking or finishing their sentences. It's being content to listen to the entire thought of someone rather than waiting impatiently for your chance to respond.
Richard Carlsonwe need to break the habit of overreacting because of our speedy assumption and judgments
Richard CarlsonIf, however, you take a moment to observe how you actually feel immediately after you criticise someone, you'll notice that you will feel a little deflated and ashamed, almost like you're the one who has been attacked. The reason this is true is that when we criticise, it's a statement to the world and to ourselves, "I have a need to be critical." This isn't something we are usually proud to admit.
Richard Carlson