My definition of learning is to remember what you are interested in. If you don't remember something, you haven't learned it, and you are never going to remember something unless you are interested in it. These words dance together. 'Interest' is another holy word and drives 'memory'. Combine them and you have learning.

Allow the information to tell you how it wants to be displayed. As architecture is ‘frozen music’, information architecture is ‘frozen conversation’. Any good conversation is based on understanding.

In school, we're rewarded for having the answer, not for asking a good question.

Information anxiety is the black hole between data and knowledge, and it happens when information doesn't tell us what we want or need to know.

The key to making things understandable is to understand what it's like NOT to understand.

My definition of learning is to remember what you are interested in. If you don't remember something, you haven't learned it, and you are never going to remember something unless you are interested in it. These words dance together. 'Interest' is another holy word and drives 'memory'. Combine them and you have learning.

Education is to learning as tour groups are to adventure.