In school, we're rewarded for having the answer, not for asking a good question.

We do not think in a linear, sequential way, yet every body of information that is given to us is given to us in a linear manner ... we are taught to communicate in a way that is actually constricting our ability to think.

In school, we're rewarded for having the answer, not for asking a good question.

I live by two credos: If you don't ask, you don't get. And most things don't work.

Accept ignorance; pay more attention to the question than the answer; never be afraid to go in the opposite direction.

People never forget things, they just never remembered it in the first place because it was too boring

I like to question the minutia, to get to the essence of things. The minutia of life is all about design. It's about the design of how you talk to another human being; it's the design of speech; it's the design of everything we do. We need to be better at listening, and we need to aim more directly at understanding and being understood.